What should I do if I develop symptoms associated with Covid-19

A stethoscope for monitoring COVID-19 symptoms

14. COVID-19

What should I do if I develop symptoms associated with Covid-19

Before travelling, please check that you have all the necessary documentation, in case you need healthcare during your stay.

If you have symptoms compatible with COVID-19:

All tourists are provided with an insurance policy for repatriation or return to their usual place of residence, as well as an interpreter service and compensation for extended stays caused by COVID-19 disease. In this link you will find all the detailed information.

The cost will be covered by the Balearic Islands Tourism Strategy Agency (AETIB).

In case of symptoms, Health protocols to be followed by customers staying in a hotel and testing positive:

    • If testing positive but asymptomatic: Our Health authorities indicate isolation. In your hotel, your house or at our Covid-Hotel  (Balearic Government provides non-emergency transport by ambulance from your hotel to the COVID-Hotel).
    • If testing positive with symptoms: Patient will be transferred to the hospital.

Health protocols to be followed by the close contactcs (friends, relatives..) of a positive customer staying in a hotel:

    • If testing negative, they can move freely.
    • If  testing positive but asymptomatic, isolation.
    • If testing positive with symptoms: Patient will be transferred to the hospital

 

The Balearic Health Authorities have created an specific department called Infoturismo covid. Assistance is offered in different languages, daily from 8 am to 8 pm, as well as medical assistence 24/7. The telephone numbers are+34 971 211 991 or  +34 900 100 971 or+34 871 120 130.

At our COVID Hotels medical consultation is provided as well as nurses on duty 24 hours a day.

We remind you that the most common COVID-19 symptoms are:

  • Fever
  • Dry cough
  • Tiredness

Other less common symptoms may be:

  • Headaches
  • Muscle aches
  • Sore throat
  • Loss of taste and/or smell
  • Diarrhoea
  • Skin rashes
  • Discolouration of the fingers or toes